The first time I encountered crystal report was in the late 90s. It was very powerful in pulling out data from database servers. The activity on pulling out data from databses used to be the job of the IT department. Now, users can do it themselves. It was great because I can pull out the data as and when I needed it without the need to fill up IT request form. And I can get the data I want instantly. But after I learnt about pivot table and MS Query, I never looked back….more

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